The five-step evaluation loop that turns every failure into a permanent test, so your agent gets more reliable every time it breaks.
What's inside
by Divjot Sahni · EZYE Consulting · ezye.com.au
Why tweaking the prompt never fixes it
The demo problem: your agent looks perfect until a real client asks something it hasn't seen
Why each prompt tweak silently breaks two things you already fixed
The one shift that separates experimenting from engineering...
Step 1 — Define a good answer in writing
Write down what a correct response actually looks like before you touch anything
The three qualities every good answer needs (most people only check one)
How to turn a vague standard into something you can test against...
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